Who we are:

SneEnergy D.O.O.

Address: Bulevar oslobodilaca Čačka 117, 32000 Čačak, Serbia.

Tel. +381 (0)32 55 78 081

processes your personal data.

Our data protection officer is, Ivana Vranić

mail: ivana.vranic@sneenergy.rs

tel.: +381 64 840 30 51

Types of personal data that we collect:

SneEnergy D.O.O. collects the following personal information:
E-mail address
Name and surname
Phone number
IP address

Purpose of data processing and legal basis:

SneEnergy D.O.O. uses your data for the following purposes:

  • Providing basic services
  • Customer support
  • Communication with users
  • Offering new products and services
  • Other purposes: service improvement

SneEnergy D.O.O. processes personal data on the basis of the following legal basis:

  • Consent
  • Legitimate interest
  • You can withdraw your consent at any time.
  • A legitimate interest in data processing: Sending a request for quotation.

Data users

Personal Data collected for the following purposes and using the following services:

Analytics:

Google Analytics
Personal Data: Tracker; Usage Data

Displaying content from external platforms

Font Awesome

Personal Data: Usage Data

Google Fonts

Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

Tag Management

Google Tag Manager
Personal Data: Tracker

Data Protection

SneEnergy D.O.O. protects your data by using the following security measures:

  • Antivirus protection
  • Privilege and role system

SneEnergy D.O.O. stores your data for a period of 30 days

Automated decision-making and profiling

SneEnergy D.O.O. does not perform automated decision-making and profiling.

Transfer of personal data outside the EU

SneEnergy D.O.O. ndoes not transfer personal data outside the territory of the European Union.

Citizens’ rights

You have the following rights regarding the processing of your personal data:

  • Confirmation of whether we are processing your personal data;
  • Access to your personal information;
  • Correction of your identity data in case of error;
  • Deleting your identity data;
  • Interruption of the processing of your personal data;
  • Refusal to have your personal data processed;
  • Transfer of personal data to another service provider;
  • In the case of automated processing of personal data and decision-making, the right to human intervention, expression of opinion on the decision or challenge the decision.

You can exercise your rights by contacting SneEnergy D.O.O. in the following ways:
Email, phone / info@sneenergy.rs / +381 (0)32 55 78 081

Competent authority

The competent body for the protection of personal data is the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia. You can contact the authority at the address Bulevar kralja Aleksandra 15, 11000 Belgrade, Republic of Serbia, by e-mail at office@poverenik.rs or by phone at +381 11 3408 900.